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Housing Benefit and Council Tax Support

There are two types of council benefit that can help you pay your rent and your Council Tax.

Housing Benefit

Housing Benefit can help you pay your rent if you’re unemployed, on a low income or claiming benefits. It’s being replaced by Universal Credit.

However, you can still claim Housing Benefit if you:

  • live in 'supported exemption accommodation' which is generally a hostel or sheltered accommodation.
  • are of State Pension age but check because this changes if you are a couple and only one of you is of State Pension age
  • qualify for or get the severe disability premium

If you are already on Housing Benefit, you will remain on that benefit until your circumstances change.

Please note: Housing Benefit is managed by the Council. Universal Credit is managed by the Department for Work and Pensions (DWP).

Council Tax Support

Council Tax Support is a discount that reduces the amount of Council Tax to help people on a low income to afford their Council Tax.

Get help regarding benefits

Use this free benefits calculator called entitledto to see what benefits you can get.

Citizens Advice Bedford provides help for people to make a new Universal Credit claim and be ready for when their first payment arrives. Find them at  St Paul's Square, Bedford for face-to-face support or use their handy Universal Credit guide.

You can also contact Customer Services for further help.

The only way to apply for Housing Benefit or Council Tax Support is via the My Benefits online system.

If you have an enquiry about your Housing Benefit or Council Tax Support application, you can email Customer Services at or phone 01234 718097.