The following public transport user groups are available as representative bodies promoting the interests of public transport bus and coach service users.
BABUS - Bedford Area Bus Users Society
BABUS was founded in November 2005 and has three main aims. They are:
- to represent the interests of bus users in the Bedford area
- to encourage people to use buses
- to act as a focal point between bus users, bus companies and local authorities
BABUS is affiliated to Bus Users UK, the national watchdog for bus passengers.
Contact BABUS
Website: www.babus.org.uk Email: web_info@babus.org.uk.
Tel: 0871 218 2287
Fax: 0871 218 3293
Passenger Focus
Passenger Focus is an independent national passenger watchdog; making a difference on the basis of research and evidence.
Contact Passenger Focus
The passenger helpline is open 8am to 8pm Monday to Friday and 8am to 4pm on weekends.
Email:info@passengerfocus.org.uk
Telephone: 0300 123 2350
Fax: 0845 850 1392
Passenger Focus
FREEPOST (RRRE-ETTC-LEET)
PO BOX 4257
Manchester
M60 3AR
Bus Users UK
Bus Users UK is an independent group which was formed to give bus passengers a voice. It has the ear of all the major bus companies and a lot of the smaller ones too, of their trade organisation and of the Government and local authorities.
They can often help if you’ve had a problem on a bus journey. Please contact the bus company first and if you’re still not satisfied then contact Bus Users UK.
Contact Bus Users UK
Website: www.bususers.org/
Email: enquiries@bususers.org
Tel: 01932 232574
BUS USERS UK
PO Box 119
Shepperton
TW17 8UX